Privacy Policy
Last updated: October 16, 2026
At Cloom ("we", "us", or "our"), we are committed to protecting your personal information and your right to privacy. If you have any questions or concerns about this privacy notice or our practices with regard to your personal information, please contact us.
1. Information We Collect
We collect personal information that you voluntarily provide to us when you register on the Services, express an interest in obtaining information about us or our products and Services, when you participate in activities on the Services, or otherwise when you contact us.
- Personal Information Provided by You. We collect names; phone numbers; email addresses; mailing addresses; job titles; contact preferences; billing addresses; debit/credit card numbers; and other similar information.
- Payment Data. We may collect data necessary to process your payment if you make purchases, such as your payment instrument number, and the security code associated with your payment instrument.
2. How We Use Your Information
We use personal information collected via our Services for a variety of business purposes described below. We process your personal information for these purposes in reliance on our legitimate business interests, in order to enter into or perform a contract with you, with your consent, and/or for compliance with our legal obligations.
- To facilitate account creation and logon process.
- To fulfill and manage your orders.
- To send administrative information to you.
- To protect our Services.
3. Sharing Your Information
On our marketing website, we record page views, demo-link clicks, form starts, and successful request submissions in our application logs. These measurement events contain page names and campaign labels, not your name, email address, message, or a visitor identifier. Campaign labels are retained for the current browser tab session and included with your inquiry so our team can understand where it came from. We honor Do Not Track and Global Privacy Control for this measurement. Demo and contact details are sent to our team through our email delivery provider, Resend.
We only share information with your consent, to comply with laws, to provide you with services, to protect your rights, or to fulfill business obligations.
4. Data Retention
We will only keep your personal information for as long as it is necessary for the purposes set out in this privacy notice, unless a longer retention period is required or permitted by law (such as tax, accounting, or other legal requirements).
5. Security of Your Information
We have implemented appropriate technical and organizational security measures designed to protect the security of any personal information we process. However, despite our safeguards and efforts to secure your information, no electronic transmission over the Internet or information storage technology can be guaranteed to be 100% secure.
6. Contact Us
If you have questions or comments about this notice, you may email us at privacy@cloom.net.